Etsy: its low-funnel program, brought in-house

Etsy brought Moving Parade in to find out what it would gain by owning its low-funnel program, which an outside agency ran. We designed the team Etsy would own and built the handoff to it.

Client

Etsy

Role

Media Transformation

GTM

Key Takeaway

We interviewed stakeholders across low-funnel, growth, brand, measurement and audience, and mapped how the work got done across seven lanes. The fact base pointed to a low-funnel center of excellence Etsy would own, so we designed it and built the handoff.

Context

The situation.

Etsy set strategy; the agency ran execution. The new priorities were to own the first-party data, move faster and run more efficiently.

Solution

What we built.

Fact base

A fact base from stakeholder interviews across seven lanes, from ownership to measurement.

Fact base

A fact base from stakeholder interviews across seven lanes, from ownership to measurement.

Fact base

A fact base from stakeholder interviews across seven lanes, from ownership to measurement.

Fact base

A fact base from stakeholder interviews across seven lanes, from ownership to measurement.

Center of excellence

The design of a low-funnel center of excellence that Etsy owns.

Center of excellence

The design of a low-funnel center of excellence that Etsy owns.

Center of excellence

The design of a low-funnel center of excellence that Etsy owns.

Center of excellence

The design of a low-funnel center of excellence that Etsy owns.

Knowledge transfer

Knowledge transfer and change management for the new team.

Knowledge transfer

Knowledge transfer and change management for the new team.

Knowledge transfer

Knowledge transfer and change management for the new team.

Knowledge transfer

Knowledge transfer and change management for the new team.

Three-phase transition

Build, then shadow-share-own, then full takeover.

Three-phase transition

Build, then shadow-share-own, then full takeover.

Three-phase transition

Build, then shadow-share-own, then full takeover.

Three-phase transition

Build, then shadow-share-own, then full takeover.

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Ready to build pipeline?

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